In my role as an Oracle instructor, I have now been teaching several technical and functional classes on Fusion Applications, especially Fusion CRM which is - in its cloud incarnation - also known as Oracle Sales Cloud.
Today, I would like to quickly discuss some of the exciting new features which come with release 7 of Oracle Sales Cloud. For additional reading, I would like to refer to an article by (and send a hat-tip to) fellow book author Richard Bingham.
Formerly (and infamously) known as "Fuse", the new Simplified UI is a web based UI which is optimized for mobile devices but also runs nicely in a desktop class browser.
Simplified UI comes as an additional UI option to the existing mobile (native) apps.
Earlier versions of Fusion Applications displayed two asterisks (**) near some search fields and thusly forced the end user to provide a value for the field. This "selective required notation" (as the Sales Cloud R7 Upgrade Guide calls it) is now history as is the distinction between "Keyword Search" and "Real-Time Search".
In an additional effort to make locating records easier, there is now a Record Set attribute for Leads and Opportunities.
Application Composer Enhancements
One of the reasons I consider Release 7 a major milestone for Sales Cloud, are the numerous enhancements to Application Composer, the web based extensibility tool which makes Sales Cloud stand out from the competition.
Here are some goodies:
- Boundaries between applications such as Customer Center, Sales and Marketing are "greatly relaxed" (sic!). This means that developers can now create relationships between objects in these realms and also access these objects in scripts more easily.
- It is now possible to register external web services and invoke them from Groovy scripts.
- The Groovy editor as such has also been enhanced.
- And it is now much easier to migrate customizations from one environment to the other using the new Metadata Manager.
|Application Composer start page with new features highlighted.|
Business Process Composer
Long awaited, Business Process Composer has its debut in Release 7. In Sales Cloud/Fusion CRM we can now invoke a business process such as an approval workflow as an action within a workflow.
With Release 7 of Oracle Sales Cloud, users now have official full access to the entire functionality of Oracle Business Intelligence (220.127.116.11) which means they can use the goodness of Answers, Delivers, BI Publisher, Scorecards, Segments etc. on top of their application data. So that's a lot of BI you get for your monthly subscription fee ;-)
Make sure you check out the following resources for more information on this latest release of Oracle Fusion Applications:
- Sales Cloud Release 7 Upgrade Guide (My Oracle Support login required).
- Oracle Product Features portal
- Oracle Fusion Applications Documentation 11.1.7
have a nice day